Igniting Workplace Enthusiasm

Wednesday, November 15, 2017

Transcending Challenges with a Relentless Focus on EXPERIENCE INNOVATION

Wednesday, November 15, 2017
07:00 AM - 08:30 AM

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Most organizations strive to be innovative but very few know how to pursue such an intangible goal, much less measure it.  Dale Carnegie recently performed extensive research on the major challenges to business growth and found that companies who pursued innovative approaches consistently outperformed the standard.
The Performance Excellence Network is pleased to welcome Roz Randorf, consultant Northern Minnesota, Dale Carnegie, to our November 15 Twin Ports PEN breakfast discussion: "Transcending Challenges with a Relentless Focus on EXPERIENCE INNOVATION."  The breakfast will be hosted by UMD, at the Kirby Center (information provided at registration).
Join us  to understand how you can apply "Experience Innovation" at your organization and take advantage of the findings.  You’ll take a deep dive into the research to understand key takeaways from the data.  You’ll also hear examples of how other companies are innovating, and share concerns, challenges and questions with others.


  • Gain clarity on your company’s biggest obstacles to innovation
  • Discover best practices for engaging employees and customers
  • Learn the six trending approaches to innovation
  • Gain trust and return business from your market through improved user experiences
  • Engage your workforce by providing them with the environment they need to thrive
  • Create an action plan to enable a new level of innovation in your organization


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UMD Kirby Center
1120 Kirby Drive
Duluth, Minnesota 55812
United States

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Continental Breakfast: 7:00-7:30 am

Presentation: 7:30-8:30 am

No cost for members; $20 for non-members. 

To register, contact Brian Lassiter at brian.lassiter@performanceexcellencenetwork.org



Roz Randorf has over 26 years of experience in marketing, sales, negotiations, leadership and business development. Most recently, she completed an almost three-decade career at Forum Communications Company, a midwest media organization with over 1800 employees, sixteen newspaper locations, broadcast and commercial print business units. Her tenure with the company allowed her to build a set of executive-level leadership skills that focuses on the biggest challenge facing organizations – connecting with others in a way that builds trust and momentum.
As a business and corporate consultant for Dale Carnegie, North Central US, Roz and her colleague’s partner strategically with companies to increase their capacity to execute and drive business results. We provide tailored solutions for organizations by conducting business and training assessments, skill and attitude evaluations and organizational analysis. More than just training, Dale Carnegie provides support to organizations in facilitating change, increasing productivity and improving quality. Dale Carnegie is represented in all 50 of the United States and more than 90 nations worldwide. Dale Carnegie, North Central US is the #2 ranked franchise in the World.

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